Privacy Statement

True North’s Personal Information Protection Policy

True North recognizes the importance of personal information and ensures the protection and safeguarding of its customers’ personal information as a fundamental principle of its business and its responsibility to society. Accordingly, True North has established the Personal Information Protection Policy described below and ensures that all its employees and business partners thoroughly understand and fully comply with the Policy.

1. Collection, Use, Provision, and Entrustment of Personal Information
Personal information shall be collected only after informing the customers of the purpose and obtaining consent for doing so, except when the rights or interests of customers or third parties may be injured. The scope of use of the personal information collected is limited, and, the information shall be handled appropriately within this scope. Personal information collected by True North shall not be provided to third parties, except as required by law or regulation.

2. Disclosure, Correction, Discontinuance of Use, etc. of Personal Information
If requested, True North shall accommodate requests for disclosure, correction, discontinuance of use, etc. of customers’ personal information promptly within a reasonable scope.

3. Implementation of Security Measures
True North implements safeguard measures and diligently works toward preventing unauthorized access to personal information, and the loss, destruction, alteration, leakage, etc. of such information. Specific rules governing the appropriate handling and use of personal information are in place, and staff are assigned to take responsibility therefor.

4. Observance of Laws, Regulations and Other Norms Relating to Personal Information
With respect to the observance of laws, regulations, and other norms relating to personal information, True North’s employees, and business partners who handle personal information comply with the laws, regulations, and guidelines relating to the protection of personal information and the privacy of communication.

The Use of personal information of the Site visitors

We take the protection of your personal information very seriously and are committed to compliance with applicable privacy and data protection laws, including EU General Data Protection Regulation (the GDPR).This website is operated for the purpose of providing information about True North company. Certain parts of the site request its visitors to provide personal information for the purposes of responding to inquiries. In this case, items of personal information include your name and e-mail address. This information will not be provided or disclosed to a third party, except in the case where the provision of such information is ordered by the court or governmental agencies, national or local, in accordance with the stipulation of laws or regulations.


For all questions and complaints related to personal data protection and privacy, you can contact us via the contact form or via e-mail address